At top of form, needs to branch into tablet or tablet accessories (tablet step also shows accessories later on) - 3 main items: tablet and a charge box (charge box is another name for vehicle mount.... so at the moment, not sure which name to refer to it as. should probably call it a vehicle mount), and a portable pack Portable Bag: becomes a Portal Pack when comes with its own cable and what not... also a cig lighter plug in Tablet and vechile mount both have "New/Replacement?" question When it's replacement: Ask if damaged or faulty For either one, provide an input box where they can explain the damage/fault If tablet is new or replacement: For new tablet: Set up a date/time/location for fitting (with a tech.) For replacement: Damaged/Fault/Lost/Stolen? Text area to explain Lost|Stolen: "Please fill in incident report at " footnote When doing a new install, is called an installation... when going to replace, called a "repair" so need a wording to convey that we need a date/time/location for new installation/replacement These items, chargebox, carry bag, so on... are essentially accessories, but don't treat them as such. Accessories: Each one has a cost to user (allow ordering more than 1 at a time) Items Portable keyboard New Stylus Mouse Replacement Screen Cloth (Vehicle mounts do not have lost/stolen option since they're mounted) Now, to do the actual replacement (or new install), a technnition needs to do it thewire.energy.com.au Note: removed intro section. move device details section up. put old user details section back. (user details section will change based on input) renamed "Tablet" on first page to "Tablet/Accessories" If asking for a tablet, only allow 1 of each accessory. If going for only accessories, allow more than 1 Exception: tablets are not always tied to trucks. they will come from call centers that Andy does not deal with. If the call center from the user is not in the list from Andy, the only option that person will have is a tablet and a portable bag (not pack) [only tablet / Tablet + portable bag]